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    First Timer's Guide

    Getting Here

    Portsmouth, NH

    Spaulding Turnpike (NH16) Rt. 16 North to North Conway. Right at light onto Kearsarge Road.

    Manchester, NH

    93N to exit 23 then Rt. 104 East to Rt. 25E to Rt. 16 North to North Conway. Right at light onto Kearsarge Road.

    Portland, ME

    Rt. 302W to Rt. 16 to North Conway. Right at light onto Kearsarge Road.


    684N to 84E to Mass Pike East to 495N to 95N to Spaulding Turnpike to Rt. 16 North to North Conway. Right at light onto Kearsarge Road.

    Providence, RI

    95N to Spaulding Turnpike to Rt. 16 North to North Conway. Right at light onto Kearsarge Road.

    Canada and northern Vermont

    91S to Rt. 302W (Bethlehem, NH exit) to North Conway. Left at light onto Kearsarge Road.

    Getting Around the Resort

    Resort Map

    Frequently Asked Questions

    What should I wear?

    Winter often provides us with variable weather conditions, sometimes within the same day, or even within several hours. Proper outdoor winter attire is recommended. It is best to dress in layers, allowing you to add or remove as conditions and temperatues change. Begin with a base layer, preferably a moisture wicking synthetic material (stay away from cotton if possible as it tends to hold moisture that will eventually make you feel cold). Follow the base layer with a light wool sweater, fleece or turtleneck. A single pair of medium weight wool or synthetic socks is desirable. Helmets are recommended, but if you choose not to wear one, a winter hat will help keep you warm. You should also bring goggles or sun glasses, waterproof gloves or mittens, a neck gator, sunscreen and lip balm. Your outer layer should consist of a warm waterproof or water repellent winter jacket, and ski or snowboard pants. Sport Thoma Retail located in the base area offers all of the accessories and necessities you may need to keep you comfortable on the slopes.

    What should my children wear?

    Dress your children for the outdoors, following the same guidelines outlined above.

    What time should I get here?

    If you’re taking lessons, you should plan to arrive at least 60 minutes ahead of time. Getting fitted for rentals takes a little time, and there will most likely be other people doing the same thing.

    Should I take a lesson?

    Learning something new can be fun and exciting as well as challenging. Let our highly knowledgeable and experienced staff assist you through the learning process, to make sure you are successful, and have a good time along the way. Our new “Terrain Based Learning” terrain enhances the learning process making your new endeavor fun and rewarding. Reservations are not required, but are highly recommended. Visit here for an overview of a first time lesson.

    What about Children's lessons?

    Cranmore’s Kids Rule Mountain Campshave been recognized as the Best in New Hampshire by New Hampshire Magazine, and Number 2 in the East by Ski Magazine. This program features an all- day lesson package which includes 2 hours of morning lessons, lunch, 2 hours of afternoon lessons, equipment, (including helmet) and lift ticket. Our specially designed teaching terrain enhances the learning process while ensuring that your child has fun, and feels safe in their surroundings.

    What do I do if I made reservations?

    If you have made reservations for GET 1 or GET 2 adult lessons, you should proceed to the Slopeside Rentalbuilding, adjacent to Zip’s Pub and Grill to get your equipment and necessary ticketing (lift tickets, lesson tickets and rental tickets). If the reservations are for your kids, all of their ticketing and equipment will be available at The Children's Center. To access the Children's Center: as you approach the resort on Skimobile Road, turn left on Old Bartlett Road then take your third right onto North Chair Road. Look for directional signage pointing you to the Center. All services related to your child's camp will take place in this one building – tickets, rentals, etc. Other family members may also purchase tickets or redeem online purchases there as well for convenience. Please note that the area in front of the Center is for drop off only – no long term parking. Note that the Arlberg Children's Center is used exclusively for children's programs. For the safety and security of our campers, the building is not available for public use. Again, we recommend arriving at least an hour before your scheduled lesson time, to allow adequate time for the rental process, and to allow your children to get comfortable with their new surroundings and our staff.

    Where do I buy tickets?

    You may purchase daily adult, teen, or children’s tickets at either the main base ticket office, or at The Children’s Center. For adult group or private lessons, go to the Snowsports Ticket Counter located in the main base lodge directly behind the main ticket office. You may also purchase same day lessons (groups and privates) at these same venues. Tickets for Tubing and The Mountain Adventure Park may be purchased at The Artist Falls Lodge or main ticket office.

    What about rental equipment?

    Our primary rental facility is theSlopeside Rental shop, a free standing building adjacent to Zip’s Pub and Grill. All of your rental equipment needs can be taken care of right here. If you have children going toone of our Kids Rule Mountain Camps, or taking a 60 minute “I Wanna “ private lesson, you should proceed to The Children's Center where our kid friendly staff will outfit your child with everything they need.

    Where do lessons meet?

    Adult group lessons meet at the bottom of the North Slope in front of the Snowsports Meeting Place sign. Turn to your left after exiting the rental shop, follow the signs, and look for the colorful flutter flags. All group lessons are 2 hours long. All 90 minute and longer private lessons meet near the bottom of the Skimobile Express Quad, about mid-way between the main base area and The Children’s Center. Look for the green and orange flutter flags. All Kids Rule Mountain Camps and “ I Wanna” 60 minute private lessons meet at The Children’s Center.

    Where are the restrooms?

    Restrooms are located on the first floor of the Main Base Lodge, the Children’s Center, Zip’s Pub and Grill, the Meister Hut at the summit, The Artist Falls Lodge, and The Slopeside Rental Shop, which is handicapped accessible.

    Where are the lockers and bag check?

    Secure lockers and free bag Check can be found on the first floor of the main base lodge. Primary access is through the double doors located on the Schneider Square side of the building. There are also a limited number of “cubbies” available for GET Lesson participants in The Slopesde Rental building.

    What about food and beverage?

    Food and Beverages are available on the second floor of the Main Base Lodge, at Legends Grill, The Red Sled on the sun deck level, The KandaBar on the third floor, or at Zip’s Pub and Grill, The Meister Hut, and The Artist Falls Lodge.

    Is there an ATM on site?

    Yes, there is an ATM located in the ticket office in the main base area.

    Where is the lost and found?

    Lost & Found is located on the first floor of the main base lodge. Primary access is through the double doors located on the Schneider Square side of the building.

    Where is guest services?

    Guest Services is on the first floor of the main base lodge. Primary access is through the double doors located on the Schneider Square side of the building.

    Does the resort have WIFI?

    Cranmore does offer free Wi-Fi access. The best reception is on the third floor of the main base lodge.

    Is there a retail shop on site?

    The Sport Thoma Retail Shop offers a variety of ski apparel, such as jackets, pants, hats,helmets, gloves, mittens, fleece, goggles, sunglasses, and other small items including hand and toe warmers, lip balm, and sunscreen. The shop is located in the main base area between Zip’s Pub and Grill, and the main base lodge.

    Does your resort have an electric car station?

    Yes, Cranmore has two Tesla Charge stations located next to the foot bridge in the parking lot adjacent to the Artist Falls Lodge.